Customer list
View names, email addresses, cities, countries and order counts in a searchable, paginated list.
ASMA Shop services
Customer management
Keep contact information, addresses and each customer’s order history in one accessible record.
Customer management — English workspace
ASMA ShopCustomer management in the English ASMA Shop reference template.
Service overview
Customer management in practice
When customer information is scattered across different places, responding and following up become harder. The ASMA Shop customer section keeps basic information and access to each customer’s purchase history within the store management workspace.
The customer list supports searching, adding, editing and opening records. Names, contact information, city and country appear alongside order counts to help you find the right customer more quickly.
The individual customer record links to orders, addresses, notes and loyalty point information. This recorded history gives sales and support teams the context they need to handle requests more accurately.
Features in this section
Tools for everyday work
Basic information
Enter or edit the customer’s first name, last name, email, mobile number and delivery information.
Customer record
Open each customer’s overview and the sections related to orders and saved addresses.
Internal notes
Write down information needed to handle the customer’s requests and retain it for future reference.
Order history
View recent orders with their dates, statuses and amounts, and open the full order list for that customer.
Customer loyalty
Review the point balance, total points earned and spent, and the recorded change history in the loyalty section.
Getting started
Where do you begin?
Find or register a customer
Search the list first. If needed, create a new record using genuine information.
Complete the record
Check contact details and addresses, then add notes the handling team needs.
Follow the relationship
For the next response, review that customer’s orders and history from their record.
Practical details
What to know when using it
Connect information to purchases
The customer record connects basic information to orders and the history recorded in the store.
Accessible addresses
Saved addresses can be viewed and managed in their dedicated record section.
List export
The customer list provides a CSV export option so the information you can access can be used in a file.
Common questions
Clear answers before you begin
Answers to practical questions about Customer management.
Does this section automatically show customers from other stores?
No. Records must belong to the same store and be managed within the account’s access rights. This section does not provide shared customer information across independent businesses.
Does a loyalty point balance mean points are awarded automatically for every purchase?
This page shows the existing balance and history. Earning, spending and expiry rules need to be checked against the store’s settings and actual operations.
Can fictional customers be added just to demonstrate the features?
Daily use requires genuine, authorised information. The introduction image is captured from the existing English interface, so a test account is not needed to show it.